Workshops
Highly engaging and experiential
Team Communication
Understand how to listen, respond and bond.
more info below
Presentation Delivery
Bring your message across with power and pzazz.
more info below
Courageous
Conversations
Address the elephant and preserve relationships.
more info below
Meeting Facilitation
Effectively prepare, hold and handle meetings and their participants.
more info below
Leadership Skills
Become the best leader for your team.
more info below
Resilience and Wellbeing
Build your resilience: thrive in the face of challenges.
more info below
Customer Service Excellence
Develop a customer experience focused mindset.
more info below
Bye-Bye Bully
Stand up for yourself and become bully-proof.
more info below
Find Your
'Sales' Voice
Promote your product or service without turning into a pushy salesperson.
more info below
Team Communication & Culture
Everyone can remember times when they have had great interactions at work, and times when it has been terrible or careless.
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The impact these interactions have on the wellbeing of your business and employees is critical and far reaching. This workshop allows everyone who works in a team to explore the challenges and opportunities of building amazing collaborative relationships by understanding and improving the ways of communicating with each other.
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Learn how messages are delivered and received in different ways
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Learn how to ‘read’ and understand others
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Learn how to best part with feedback
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Learn about active and reflective listening – listening with empathy
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Learn how to set boundaries and be assertive yet not aggressive
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TESTIMONIALS
"Great workshop and leader! I felt engaged the entire time (4.5 hours!) So informative and well balanced with roleplays and discussions. I think this will really help us work better as a team and communicate to our patients in a much better way." The Orthodontist, Lower Hutt
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"Very worthwhile, interesting and thought provoking."
"Great workshop, held my interest throughout."
"Great opportunity to explore different ways & forms of communication, how to better connect & communicate with our work team.
“Great introduction to Communication within the workplace. Exercises were very relevant and explained outcomes clearly.”
"Nice combination of theory and applying through exercises & group work."
Lawson's Dry Hills Team, Blenheim
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Courageous
Conversations
Effective communicators understand how to deliver their messages to others, and how to react calmly when they’re on the receiving end of prickly confrontations.
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Practice and experience life-like scenarios for your own understanding and growth.
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Learn how messages are delivered and received in different ways
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Learn how to deal with conflict and difficult conversations
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How to give and receive “bad news”
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Learn about active listening and listening with empathy
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Learn how to set important internal and external boundaries
Leadership
Skills
For budding leaders or as an enlivener for those already in leading positions.
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Unforeseen circumstances impact hugely on businesses.
This highlights the importance for leaders to be adaptable and emotionally intelligent. Learning to lead yourself is essential to leading others.​
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Leadership/Managing People
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Are you utilising all the attributes of a good leader?
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Can you communicate effectively? Is your message being heard?
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What tools do you have to support and improve the performance of the business?​
Motivation
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What different styles do you use to motivate your people?
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What tools are you currently using to deal with those differences?
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How do you coordinate performance and motivation levels?
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How does your current business culture impact on productivity and staff morale? ​
Conflict Resolution
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Which tools and techniques have you acquired to identify and manage conflict in the workplace?
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1:1 Coaching available too
Meeting Facilitation
Meeting Facilitation is a vital part of today’s business environment.
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Successful meetings provide an essential forum for planning, debate, sharing information and decision-making. A carefully prepared and well managed meeting can save valuable time and enable a business to meet its objectives.
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This workshop is designed to give participants guidelines on how to effectively prepare, lead and handle meetings as well as participants to ensure successful outcomes.
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New Zealand businesses spend millions per year on staff meetings, so it's important to not only get the most out of the time spent meeting with colleagues, but to assure the company also benefits from any relevant decisions or outcomes.
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TESTIMONIALS
" 10/10 This workshop made me think about running/hosting meetings in a completely different way, which is incredible."
David Arseneau, Senior Infrastructure Planning Advisor, Tasman District Council
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"Angelika is a highly skilled, intuitive facilitator who brings out the best in all participants. Her natural, light-hearted yet informative style allows everyone to relax and enjoy the process. She adapts and flexes to the needs of her participants so that they obtain the most out of each session. We were privileged that she facilitated the Nelson Networkers group for 14 months"
Maria Gold – The Networkers NZ
Presentation Delivery
Learn how to deliver presentations, pitches or speeches to other departments, stakeholders or the public.
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Gain practical tips on how to bring your message across to best effect? Pitching in the most beneficial way to the right audience.
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At this workshop we will focus on improving:
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Confidence
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Time and nerve management
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Posture
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Voice Projection
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Use of tone, pace and volume
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Engaging with the audience
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Question Handling
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This is an experiential workshop, i.e. the focus is on doing!
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TESTIMONIALS
"You were absolutely awesome, the team has been buzzing all day!
Your delivery was spot on for what we needed."
R. Bartlett, Team Leader at Nelson City Council
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"Just want to thank you for the coaching session (on Presentation Delivery) we had on the 4th September, it was really the best business coaching session I had in a long time. The session really helped me to get a better perspective on what I am capable of and to know what areas I need some improvements in. Thank you so much, I really do appreciate it."
J. Welgemoed, Consultant at Your Success
Customer Service Excellence
Designed for all staff in your business who interact with customers - face to face, over the phone, or virtually.
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BENEFITS
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Increase confidence in connecting with customers in a meaningful way.
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Gain new insight and practical experience in proven communication techniques.
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Develop a fresh mindset and more uniform approach to exhibiting a 'customer experience' focused service.
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Leave every customer with exceedingly positive impressions.
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TESTIMONIALS
"10/10 - Very good , very inclusive, tailored to my needs and workplace environment. Loved the team engagement, using real life examples tailored to my workplace." Daniel Rodger, Houston Motors
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"10/10 - This was a really good workshop - lots of helpful information to put into practice.."
Sue McLaren, Houston Motors
Resilience
& Wellbeing
Build resilience to withstand and recover quickly from difficulties.
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Designed for:
Anyone in the workplace who has days or weeks when they are feeling under pressure.
This workshop will help participants identify personal coping strategies, to deal with the demands and challenges they face daily, whilst maintaining personal wellbeing.
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An honest hard look at our own rule book for life will not only give us insight, but ample opportunities to re-jig our work/life balance.
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Identify personal stress triggers to drive a positive change
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Create awareness of the underlying unmet needs
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Gain insight into what is within your control and where to focus time and energy
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Learn time management skills and ways to say no
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Learn about multiple self-management wellbeing techniques, such as breathing exercises, mindfulness, gratitude, and relaxation techniques.
TESTIMONIALS
Vicky Hawkey, NCC
"This workshop was excellent and much appreciated. It was well constructed, relevant and engaging."
Amy Short, NCC
"Lot's of good real life examples and ways to apply them!"
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Bye-Bye Bully
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Have you found yourself bullied by a co-worker?
By a friend? Or a family member?
Do you feel low in self-esteem and confidence?
Do you feel intimidated and manipulated?
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Learn strategies and practical ways to stand up for yourself and become bully-proof!
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Practice to assert yourself in a safe learning environment, so you can stop people from walking all over you.
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Reclaim your power and rebuild your self-confidence!
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Become assertive without being aggressive.
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Practice how to state your needs & opinions clearly and firmly, so that people take notice.
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Acquire desirable skills for a happier and more successful life.